PERGO VISTA, UNIPESSOAL LDA
Last updated: February 2026
1. Introduction
PERGO VISTA, UNIPESSOAL LDA (“PERGOVISTA”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you:
- Visit our website
- Submit a trade or distributor enquiry
- Submit a customer enquiry
- Request information or download materials
- Apply for a trade partnership
We comply with:
- The EU General Data Protection Regulation (EU GDPR)
- The UK General Data Protection Regulation (UK GDPR)
- Applicable European and UK data protection legislation
2. Data Controller
PERGO VISTA, UNIPESSOAL LDA
Avenida da Boavista, 1541/1681, Rc – Loja 00
4100-132 Porto
Portugal
Email: info@pergovista.com
PERGOVISTA is the data controller responsible for your personal data.
3. Personal Data We Collect
A) Trade / Distributor Enquiries (B2B)
We may collect:
- Full name
- Company name
- Business type
- Location / territory
- Products of interest
- Estimated monthly volume
- Phone number
- Email address
- Information provided in your message
B) Customer / Residential Enquiries (B2C)
- Full name
- Postcode
- Project type
- Product interest
- Estimated budget range
- Phone number
- Email address
- Information provided in your message
C) Website & Technical Data
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Referring website
- Usage and interaction data
This information is collected through analytics tools such as Google Analytics.
4. How We Use Your Personal Data
We use your data to:
- Respond to enquiries
- Assess trade partnership applications
- Provide requested documentation
- Send brochures and technical materials
- Route customer enquiries to authorised distributors (where applicable)
- Improve website performance
- Maintain business records
- Comply with legal obligations
We do not sell personal data to third parties.
5. Legal Basis for Processing
Under EU GDPR and UK GDPR, we process personal data on the following lawful bases:
- Consent (when you submit an enquiry form)
- Legitimate interest (responding to business enquiries and developing trade relationships)
- Legal obligation (where required by law)
You may withdraw consent at any time.
6. Marketing Communications
Where you opt in to receive communications from us, we may send:
- Trade updates
- Product information
- Distributor opportunities
- Relevant industry updates
You may unsubscribe at any time via the link provided in communications or by contacting us directly.
We comply with UK Privacy and Electronic Communications Regulations (PECR) where applicable.
7. Data Sharing
We may share your data with:
- CRM provider (e.g., GoHighLevel)
- Email marketing platforms
- Website hosting providers
- Analytics providers (e.g., Google Analytics)
- Authorised distributors (only where necessary to respond to a customer enquiry)
All third parties are required to process data securely and in compliance with applicable data protection laws.
9. Data Retention
We retain personal data only for as long as necessary to:
- Respond to enquiries
- Maintain business records
- Comply with legal and regulatory requirements
When data is no longer required, it is securely deleted.
10. Your Rights (EU & UK)
Under EU GDPR and UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
To exercise your rights, contact: info@pergovista.com
11. Complaints
If you are located in:
🇪🇺 The European Union
You may lodge a complaint with the Portuguese Data Protection Authority (CNPD).
🇬🇧 The United Kingdom
You may lodge a complaint with the Information Commissioner’s Office (ICO).
12. Cookies
Our website uses cookies for:
- Website functionality
- Performance monitoring
- Analytics
You can manage cookie preferences via your browser settings.
A separate Cookie Policy may be provided.
13. Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Secure hosting
- Encrypted data transmission (SSL)
- Restricted CRM access
- Role-based internal access controls
14. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
